News & Updates

Through a Listening Ear

GraceWorks folks don’t always hear from former clients after they’ve been helped—and the hope always is that they’re doing all right and don’t need help anymore.

But a young mother in Fairview did come back—and no, she wasn’t doing all right.

A couple of months ago, she was pregnant, and she, her boyfriend and her two children were homeless. Desperate, she came to GraceWorks West, where she received food and a few nights in a hotel until they could get back on their feet.

A couple of weeks ago, she returned, only asking for food. The family had managed to find a trailer and had moved from the hotel, she said.

“When we asked if her boyfriend was still working, the conversation shifted to tears and grief,” said Kristin Ertel, GraceWorks West senior manager.

Unable to hold back any longer, she revealed her heartache. Her boyfriend had become abusive, and she now had an apartment of her own. But she had few household items to furnish it.

GraceWorks volunteers sprang into action. One volunteer helped her get groceries from the food pantry, another volunteer watched the 1-month-old daughter and a third helped her find household items in the thrift store.

“Through the listening ear of the GraceWorker and resources available through the generosity of our community, we were able to help,” Ertel said.

“We were able to provide for her need and give her hope that she is not alone. As she was leaving she kept saying ‘Thank you! This is such a blessing: I am so grateful you helped me. I know I’m going to be all right.’”

— by Kathi McClure

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