News & Updates

GraceWorks Donation Guide

The GraceWorks Thrift Stores are an essential part of our ministry, generating about 35% of our income. Your generous donations of gently used clothing, furniture and other items become our store inventory. That makes you a crucial part of our store’s and our ministry’s success. Ninety percent of the revenue created through your donations support our food pantry, financial assistance and other programs helping our neighbors in need.

We are so grateful for these donations, but there are some items we can’t accept. There are also items that sell particularly well. To help donors learn more about both, we’ve created this guide:

We generally accept any clean clothing that isn’t damaged or excessively worn. To help us maintain a high quality in our stores, please inspect all clothing for wear, missing buttons, stains, etc., before donating as we are unable to repair or wash clothing.

More unique clothing items are often likely in higher demand. Specialized pieces of clothing such as winter coats or prom dresses make excellent donations because they are often unaffordable to families on tight budgets. We also have a special boutique section for higher-end clothing at affordable prices.

Furniture in great shape is not only a great seller, it helps people set up a new home affordably.

Kitchen and dining room tables, sectional sofas, love seats and chairs in good condition sell quickly. Bedroom sets are also popular. GraceWorks is one of the few places that accepts mattresses if in very good shape and completely stain-free.

However, GraceWorks can’t make repairs or clean upholstery. Sofas and chairs with excessive pet hair or odors usually end up in the landfill, which becomes an expense for us.

Due to limited store space, GraceWorks can’t accept bigger pieces of furniture such as large executive desks or entertainment centers along with pool or ping pong tables. In addition, organs, pianos, waterbeds or sofa beds are not accepted.

We often a have waiting list for refrigerators, ovens, washers and dryers. But donations need to be in great working condition and rust-free. We can’t accept built-in or gas appliances because we have no way to test them.

GraceWorks has a pickup service for both furniture and large appliances. Call (615) 794-9044 x114 and leave a message to schedule a pickup.

Items such as blenders, food processors, lamps, coffee makers, portable fans and vacuums in good working condition usually turn over quickly. GraceWorks does not accept computers, printers or other components along with TVs (except flat screen HDTVs). 

Though volunteers test household appliances before it’s placed in the store, we appreciate when the owner does as well before donating it. Make sure all parts are included along with the instruction manual, if available.

If you’re looking to give away a large collection of something unique, chances are someone else still may be collecting them. GraceWorks has an entire section in the Franklin store dedicated to such items along with older items of interest to collectors. 

When donating something unique, please write important information on a note and attach it to your donation so that we can better research its current value.

Safety issues and space limitations affect what we can accept. We do not accept building materials or hardwired light fixtures and ceiling fans. Federal consumer protection laws prevent us from accepting baby items such as cribs, car seats, strollers and toys as well as sports, motorcycle and bike helmets. Exercise equipment such as treadmills, stationary bikes and home gym sets are too big and rarely sell.

With the best of intentions, some donors bring leftovers from their garage sales to GraceWorks. Sadly, such donations usually take a lot of time to process, consume needed space and never sell.

A good rule of thumb is if you would buy what you are wanting to donate. Though one person’s junk can sometimes be another person’s treasure, if you answer “no,” it is likely no one else would buy it either—especially if it’s ripped, broken, stained or has parts missing. 

We want your donation experience to be a satisfying one. When in doubt about a donation, let us help. You may contact us during normal hours at (615) 794-9055 x114 and leave us a question or stop by one of our donation centers and ask whoever is on duty. If it’s an item we can’t accept, we may be able to refer you to another nonprofit who will.

Thank you for helping us reduce our expenses by allowing us to decline some items that we cannot sell in our stores.

Our donation center in Franklin is open Monday through Saturday from 9 a.m.-4 p.m. at 104 Southeast Parkway. Our Fairview location is open 9:30 a.m.-2:30 p.m. during the weekday and 10 a.m.-2 p.m. on Saturday at 2382 Fairview Boulevard in Fairview.

Though we have small after-hours donation boxes at both locations, they fill quickly. We ask that you not leave donations outside our doors to prevent their damage by rain.

Donating to us during our open hours will also allow you to fill out a receipt. If you itemize deductions on your taxes, you can assign a “fair market value” to your donation as a charitable deduction.

Visit our website for our donation hours, how to contact us for a furniture/appliance pickup along with items we’re unable to accept at // or check the back of any GraceWorks donation receipt you’ve received from previous donations.

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